Privacy Policy

We collect information from you when you register on our site, place an order, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, employee number (if used on the site), mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

• To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company other than Iberdrola for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
• To provide order and site information to Iberdrola

Note: If at any time any person would like to unsubscribe from receiving future emails that are not directly related to their order(s) from us, we include detailed unsubscribe instructions at the bottom of each email which is not directly related to an order from us.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

Yes. Cookies are small files that a site or its service provider transfer to your computer’s hard drive through your Web browser (if you allow) that enable the site to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service .

Third party cookies from Google Analytics are used to determine which site to measure, distinguish unique users, remember the number and time of previous visits, and remember traffic source information.

We sometimes embed photo, video, and other content from third party websites such as YouTube. As a result, when you visit a page with embedded content from a third party, you may be presented with cookies from that website.

If you wish to restrict or delete cookies, you can do so through your web browser settings. The “Help” function in your browser should tell you how.

Alternatively, you may wish to visit www.allaboutcookies.org where you can find information about cookies and instructions for restricting or deleting cookies in most web browsers.

We do not sell or trade to outside parties your personally identifiable information.

We do not share with outside parties your personally identifiable information, except under the following circumstances:

1. To Iberdrola. We provide your personally identifiable information to Iberdrola. We engage in this practice because we are licensed by Iberdrola to manufacture, sell, market, and distribute the products made available on this site as a service to Iberdrolaand its employees and customers.
2. To Trusted Third Parties to Service Your Order. We provide your personally identifiable information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
3. For Security or Law Enforcement Purposes. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the My Account page.

We comply with the requirements of COPPA (Childrens’ Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

If you have any questions or concerns about privacy and security, the handling of your personal data, or wish to make a request to access your information, please contact the office of our data protection officer at:

iCoStore Data Protection Officer
1850 W. Drake Dr.
Tempe, AZ 85283
USA
or email DataProtection@icostore.com.

You have the right to request a copy of the information we hold about you. You can make such a request by emailing or writing us using the contact information linked below. We require evidence of your identity in the form of a copy of your passport, driver’s license, or some other government-issued identification in order to process your request. Once we have received your request and a copy of your government ID and validated your information, we will provide to you a copy of the information we hold about you within 30 calendar days.

iCoStore Data Protection Officer
1850 W. Drake Dr.
Tempe, AZ 85283
USA
or email DataProtection@icostore.com.

iCoStore is providing the Store and its contents “AS-IS” and makes no representations or warranties of any kind with respect to the Store or its contents. ICOSTORE DISCLAIMS ALL SUCH PRODUCT REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

In addition, iCoStore does not represent or warrant that the information accessible via the Store is accurate, complete, or current. Price and availability information is subject to change without notice.

In no event shall iCoStore be liable for any special, incidental, indirect, or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data, or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.